CONTRACT BASIS

General Terms and Conditions

1. Provider and scope

These GTC apply to contracts between Editions PHOTRA, Andreas M. Brucker, 1766 Route de Menton, 06500 Gorbio, France, SIREN 326 186 327 R.C.S. Nice ("PHOTRA"), and entrepreneurs or professionally acting clients for digital services.

The offer is aimed at entrepreneurs and professional organizations. Contracts with consumers require a separate written agreement and appropriate consumer information. Individual agreements in the offer or contract take precedence.

2. Conclusion of contract

Representations on the website and the inquiry form are not binding offers. A contract is formed by acceptance of an individual offer, signing of an order confirmation or the clearly agreed commencement of the service. Scope, deadlines, remuneration and project phases result from the respective offer.

3. Services and changes

PHOTRA provides the services described in the offer, in particular strategy, conception, design, programming, content creation, technical integration, hosting, maintenance or consulting. Services not expressly agreed are not owed.

Change or extension requests after project start will be reviewed for effort, deadlines and remuneration and implemented only after supplementary agreement.

4. Client cooperation

The client shall provide required information, accesses, decisions, approvals and content in a timely manner. The client ensures that provided texts, images, trademarks, data and materials may be used legally. Late or incomplete cooperation may delay deadlines and cause additional effort.

5. Project process and approvals

If agreed, the project will be carried out in concept, design, development and acceptance phases. Included revision loops are stated in the offer. Approvals apply to the state submitted. Later changes to approved components may be subject to additional remuneration.

6. Acceptance

For deliverable-based services PHOTRA provides the agreed state for review. The client shall examine it within a reasonable period specified at provision and notify concrete material deviations in text form. Non-material defects do not prevent acceptance. Productive use or publication without material reservation is deemed acceptance, provided prior notice of acceptance was given.

7. Remuneration and payment

Remuneration, currency, taxes, installments and due dates are shown in the offer and invoice. Project services may be billed in partial amounts according to progress. Third-party costs, licenses, media purchases, platform fees and approved expenses are invoiced separately.

In case of default in payment by a professional client, statutory consequences of default apply. Under French law this may include default interest and the statutory lump sum of 40 euros for recovery costs per overdue invoice; further proven recovery costs remain reserved.

8. Rights of use

After full payment the client receives the rights of use specified in the offer for individually created and delivered work results. Unless otherwise agreed, they apply without temporal or territorial limitation for the agreed business purpose.

Existing PHOTRA components, libraries, tools, frameworks, methods and reusable modules remain the property of PHOTRA or their right holders. Rights to third-party software, fonts, photos, plugins and platforms are additionally subject to their license terms.

9. Reference mention

PHOTRA may present a published project with name, logo and images as a reference unless the client objects in text form prior to publication or confidentiality interests oppose. Internal areas, access data and non-public business information will not be disclosed.

10. Hosting and third-party services

Hosting, maintenance, support, backups and response times are owed only if expressly agreed. For ongoing services technically necessary maintenance windows and security measures may be performed. Uninterrupted availability cannot be guaranteed.

For external domain, hosting, payment, e-mail, map, analytics, AI or social media services their terms also apply. Changes, outages, blocks or API changes of such providers are outside PHOTRA's direct control.

11. Data protection and confidentiality

Both parties treat confidential information accordingly. If PHOTRA processes personal data on behalf of the client, the parties will conclude a separate data processing agreement if required. Access data must be stored securely.

12. Defects and support

PHOTRA remedies reproducible deviations from the agreed scope within a reasonable period. Not considered defects are issues caused by subsequent interventions by the client or third parties, unsuitable system environments, non-agreed devices, third-party services or omitted updates.

13. Liability

PHOTRA is liable without limitation for damages caused intentionally or by gross negligence and where limitation is legally excluded. For slight negligence PHOTRA is liable only for breach of essential contractual obligations and limited to the typically foreseeable damage. The client remains responsible for legal review and approval of its content, offers, prices, mandatory information and industry-specific requirements.

14. Term and termination

Project contracts end upon fulfillment. Ongoing hosting, maintenance or support contracts have the term and notice period agreed in the offer. The right to extraordinary termination for good cause remains. Services rendered and third-party costs incurred up to termination are payable.

15. Force majeure

No party is liable for delays due to unforeseeable events beyond its reasonable control. The affected party informs the other party and resumes performance as soon as reasonably possible.

16. Law and dispute resolution

French law applies to the exclusion of conflict-of-law references, as far as permitted. For disputes between professional contracting parties, where legally permissible and effectively agreed, the seat of Editions PHOTRA is designated as the place of jurisdiction. The parties shall first seek an amicable solution.

17. Final provisions

Amendments and supplements should be documented in text form. Should a provision be or become invalid, the validity of the remaining provisions remains unaffected; it shall be replaced by the statutory provision.