Strategy & process design
We model user journeys and internal processes before design and development begin.
Offer 02 · For growing businesses
Website, business processes and a scalable backoffice for clients, proposals and up to 20 workstations as an integrated digital system.
THE FRAMEWORK
The Business Platform goes beyond a classic corporate website. It connects the public presence with individual workflows – such as inquiries, proposals, appointments, client content, email communication, media or editorial management. The backoffice grows modularly with actual requirements and can be enabled with personal accesses and appropriate roles for up to 20 workstations.
SCOPE OF SERVICES
We model user journeys and internal processes before design and development begin.
Custom design, thoughtful content architecture and components prepared for multilingual use.
Language switching, localized navigation, metadata and independently maintainable content are visibly integrated into website and backoffice.
Forms, appointment logic, media, client areas or other defined business functions.
Contacts, clients, incoming inquiries and proposal processes are centrally managed. Drafts, editing stages, internal notes and approvals remain traceable for authorized staff.
Incoming foreign-language emails are provided synchronously as a German working version. Approved German replies can be translated into the customer's language. Original, translation, process and approval status remain linked.
Functional areas, roles and permissions can be adapted to actual operations. The platform can be enabled with personal, role-based accesses for up to 20 workstations – for example for sales, customer service, editorial, marketing and management.
Defined notifications, data transfers and connections to existing services.
Campaigns, inquiries, content and defined metrics are clearly consolidated and made analysable in the backoffice.
Tests, role briefing, launch and 60 days of technical start support.
PROJECT ORGANIZATION
All work areas follow a common project management. This keeps decisions, dependencies and outcomes transparent.
INCLUDED
EXCLUSIONS
Next step